Terms of sale
Terms of Sale – Mivor Paris
1. Scope of Application
These Terms of Sale apply to all orders placed on the Mivor Paris website. By placing an order, the customer acknowledges having read, understood, and accepted these terms.
These terms comply with applicable consumer laws in France and relevant European regulations.
2. Products
Mivor Paris offers fine jewelry products, including gold and silver items, as well as custom-made and personalized pieces.
Each product is described as accurately as possible. However, minor variations in appearance may occur due to the handcrafted nature of the items.
3. Orders
An order is considered confirmed once:
- The customer completes checkout
- Payment is successfully processed
We reserve the right to refuse or cancel any order in cases of suspected fraud, payment issues, or violation of these terms.
4. Pricing
Prices are displayed on the website and may be shown in different currencies depending on the customer’s location or payment settings.
We reserve the right to:
- Modify prices at any time
- Correct pricing errors even after an order has been placed
The applicable price is the one displayed at the time of checkout.
5. Payment
Full payment is required at the time of purchase. Orders will not be processed or shipped until payment has been received in full.
6. Shipping & Delivery
Delivery times are estimated and may vary depending on destination and carrier.
We are not responsible for delays caused by:
- Shipping carriers
- Customs procedures
- External circumstances beyond our control
Risk of loss transfers to the customer once the order has been handed over to the carrier.
7. Custom Orders
Custom or personalized jewelry is produced specifically according to customer specifications.
These items:
- Cannot be cancelled once production has started
- Cannot be returned or refunded unless defective
- May require additional production time
8. Returns & Refunds
Returns and refunds are governed by our Return & Refund Policy.
Certain items, including custom-made jewelry and personalized products, are non-returnable.
9. Liability
Mivor Paris shall not be held responsible for:
- Indirect or consequential damages
- Loss of income or business opportunities
- Improper use of products after delivery
Our liability is limited to the value of the purchased product.
10. Intellectual Property
All content on this website, including designs, images, logos, and text, is the exclusive property of Mivor Paris and may not be reproduced or used without written permission.
11. Governing Law
These Terms of Sale are governed by the laws of France and applicable EU regulations, including the EU Consumer Rights Directive.
12. Contact
For any inquiries:
📧 info@mivorparis.com